Privacy Policy

PWin Passport Services is operated by S.R.P GROUP INTERNATIONAL CO., LTD. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage our passport, Non LA visa, work permit, and 90-Day Report services.

1. Information We Collect

To provide our services, we may collect the following categories of information:

• Identity and contact information — such as your full name, date of birth, nationality, phone number, email address, and mailing address.
• Passport and immigration document information — such as passport numbers, visa details, work permit and employer details, and other government-issued identification necessary to prepare or process your application.
• Supporting documents — copies of documents you provide to support an application, such as photographs, proof of address, or civil records.
• Communications — records of correspondence when you contact us by phone, email, or our contact form.
• Website usage data — basic technical information such as browser type and pages visited, collected to keep the site secure and functioning correctly.

2. How We Use Your Information

We use the information we collect to:

• Prepare, submit, and track passport, Non LA visa, work permit, and 90-Day Report filings on your behalf;
• Communicate with you about the status of your case;
• Verify your identity and the accuracy of submitted documents;
• Comply with applicable legal and regulatory requirements; and
• Improve our services and website.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Relevant government agencies, including Thai Immigration and the Ministry of Labour, where necessary to process your passport, Non LA visa, work permit, or 90-Day Report;
• Service providers who assist us in operating our business (such as email delivery providers), under confidentiality obligations; and
• Authorities, where required by law.

4. Data Retention

We retain personal information for as long as necessary to provide our services, complete your application, and satisfy any legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.

5. Data Security

We apply reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. Given the sensitive nature of travel documents, we limit access to personal information to staff who need it to perform their duties.

6. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

7. Cookies

Our website may use essential cookies and similar technologies necessary for the site to function correctly. We do not use cookies to sell personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at info@pwinpassport.services.

S.R.P GROUP INTERNATIONAL CO., LTD. · Company Registration No. 0105568101441